Shipping policy
SHIPPING POLICY
Thank you for shopping with VIVE+.
Order Processing
Orders are processed as quickly as possible after payment confirmation. Processing times may vary during holidays, high-volume periods, or unexpected fulfillment delays.
Shipping Times
Shipping times depend on the destination, shipping carrier, and shipping method selected at checkout. Estimated delivery times are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Rates
Shipping rates are calculated and displayed at checkout before payment is completed.
Order Tracking
When your order ships, you may receive a confirmation email with tracking information if tracking is available for your selected shipping method.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. VIVE+ is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is delayed, please check the tracking information and contact the shipping carrier first. If you still need assistance, contact us at contact@2rgroupllc.com with your order number.
Contact
For shipping questions, contact: